Jess Ingrassellino

Profiles in QE: Cherrie Mooty

Profiles in Quality Engineering: Cherrie Mooty

Can you tell us a little about yourself?

I am a native of Dayton, Ohio, graduated Cum Laude from Central State University in Wilberforce, OH, an HBCU, with a Bachelor of Science degree in Business and Computer Information Systems. I have over two decades of experience in testing software and managing Quality Assurance and Documentation teams. I also hold a SQA CSTE and Salesforce Agile Scrum certifications. I have been working for Salesforce since September 2013 and I am currently a Member of Technical Staff, Quality Assurance at Salesforce, the Customer Success Platform and world’s #1 CRM.

Why did you get started in software testing?

During my Senior year in college I worked as a Student Aide at Wright-Patterson Air Force base. I worked in an office that developed a Customer Problem Reporting and Tracking System. One of the software developers gave me a script with step by step test cases and told me to run through these scenarios and let him know if I find any issues or errors that do not match his test cases. At that time I did not realize or know what software testing was or that it even existed. 3 years later I landed my first position as a Software Quality Assurance Analyst.

What projects are you working on at Salesforce.org? (You can stick with the general product vertical if your product is not GA yet)

I am currently serving in the capacity as a software tester on the Salesforce Advisor Link application at Salesforce.org. Salesforce Advisor Link (a.k.a SAL) is an advising solution for Higher Education that delivers insights to both advisors and students, and gives the entire university community a unified way to drive student success. Salesforce Advisor Link is developed on the Salesforce platform.

What are you most excited about when it comes to software testing?

I enjoy the challenges that software testing provides. Software testing is the most interesting job because it allows you to stretch your mind to understand something, to find out how it should work and how it should not. You have to look at the bigger picture and you have to understand how the end users will use the product and how to imagine what could an end user do to break the product. Software testing is a very analytical, detail-oriented job and is not limited to executing test cases.

What are your favorite ways to engage with the testing community?

One of my favorite ways to engage with the testing community is participate in a Community of Practice. While working on the Salesforce Marketing Cloud product at Salesforce.com (http://salesforce.com/) I actively participated as a member of the company’s Software Engineering Community of Practice. This was a group of people who regularly got together to collaborate and share tips and best practices, ask questions and provide support for each other.

Is there anything else you’d like to say or share?

In my free time, I enjoy volunteering for various initiatives with Girls, Incorporated, a mentoring program geared towards inspiring all girls to be strong, smart, and bold or mentoring young girls and boys who come from under-represented communities and voluntering at my daughter’s school.